At-Home Care

Do you want a personalized service that is unmatched by any other company? Looking for the full concierge experience?

The same unsurpassed service and personal attention that you're used to receiving in our Luxetone Hearing Studio is now available to you in the comfort of your home or business. This is just another example of how we make owning a Luxetone hearing aid easy and effortless. 

Luxetone's At-Home Care is an optional, à la carte service that anyone can choose at any stage of their journey. For simplicity, we charge the same affordable, fixed price for all of our services. Each At-Home Visit is a flat rate of $55 for the first hour and $30 for every thirty minute increment thereafter. You can even schedule an At-Home Care Appointment via our online appointment booking or by calling 815-269-6662 to speak with one of our friendly hearing professionals to reserve your next appointment.

A FULL HEARING TEST — DELIVERED TO YOU

Do you want one of our specialized hearing experts to come visit you?

We will bring our professional equipment to perform thorough air conduction, bone conduction and speech audiometry tests with calibrated, noise-canceling headphones. During this visit, we will inspect your inner ear to ensure it is healthy and clear of any obstructions, such as ear wax. We even have the ability to show you a video of your own ear with our portable video otoscope.

EXCLUSIVE LUXETONE TEST DRIVE — IN YOUR HOME

Looking to change the way you hear the world and start hearing better?

Any hearing aid you choose from Luxetone comes with your free, no obligation 15 day test drive, included in your Luxetone exclusive 100 Day + 100 Night trial period. After your thorough hearing test, we will ask you questions about your lifestyle and unique situation. We work together in finding the best solution for your hearing loss and will fit you right in the comfort of your own home.

LUXETONE LIFETIME AFTERCARE — WE'LL COME TO YOU

What can you expect with Luxetone Lifetime Aftercare?

Our goal is to give you the most amazing experience throughout your hearing journey. From the very first, initial interaction your needs are our top priority, which is why you receive an unmatched level of attention. We focus on making the process of hearing better as easy and effortless as possible so you can get back to enjoying life to the fullest. You can consistently expect world-class customer service, because each of our highly trained staff members are “Hear for Life” every step of the way. We pride ourselves in establishing honest, transparent and deep relationships with our clients — a relationship that we hope will last a lifetime.